Effective October 3, 2014, City of Hollywood residents will have a new phone number to call for all non-emergency police or fire services. Anyone who requires a non-emergency police or fire response should dial 954.764.HELP. This number is only for non-emergency police or fire services such as noise complaints or concerns about suspicious activity. IN AN EMERGENCY, ALWAYS CALL 911.
Message from City of Hollywood:
In 2002, residents of Broward County voted for a countywide emergency response system to address a fragmented system of emergency call processing and dispatching. With the increasing use of cell phones, a regional 911 system will eliminate inefficiencies, reduce costs and result in better emergency response because calls will not have to be transferred to numerous dispatch centers. Funding for the consolidation of 911 dispatch systems throughout Broward County was approved by the County Commission in 2013. Over the past year, cities have unified 911 operations with Broward County; Hollywood is the final City to join the unified operation.
For general City of Hollywood info and inquiries, dial the City’s general help line: 954.967.4357. Callers will hear a menu of City departments. After make a selection to be linked to the appropriate department. After-hours, callers will have the option to leave a message or be routed to an individual if their concern requires urgent response, such as water or sewer main breaks.
Menu options include public utilities, public works, parks and recreation, parking and the building departments. Callers are also informed of the option to report non-emergency concerns directly to the City by using Help me Hollywood on the City’s website http://www.hollywoodfl.org.
911 is nationally recognized as the number to call in an emergency to receive immediate help from police, fire, emergency medical services or other appropriate emergency response entities. By unifying with the Consolidated Regional 911 Emergency Dispatch System operated by Broward County, the City continues to make the health, safety and welfare of its residents and visitors its top priority.