WATER SHUT-OFF REQUEST FORM

NOTICE ROM HILLCREST 11 HOA BOARD

In an effort to establish guidelines to schedule services and to minimize inconvenience to residents, please adhere to these guidelines:

Non-emergency water valve and AC pump shut-off will only happen on Wednesdays and Thursdays after 10 am (if there’s no water leakage).   Request form must be received 48 hours prior to scheduled work.

Urgent service (where there is water leakage) must be scheduled Monday—Friday after 10 am and request form must be received 24 – 48 hours prior to scheduled work.  Must be verified by Board member.

If repair work is done after a unit shut-off valve, service will NOT be turned off.

If repair work is done at or before the unit shut-off valve, then click the blue link below to download the form you must complete and submit.

Please click there >> SERVICE INTERRUPTION REQUEST FORM

 

1.  All requests must be received by a member of the Board allowing for 48 business hours notice in advance of work.

2.  The contractor/unit owner MUST CONTACT A BOARD MEMBER BEFORE work begins to grant access to turn the water or AC pump off.

3.  The contractor/unit owner is responsible for contacting a Board member when work is  completed.  The service will be restored upon completion of scheduled repairs, but no later than 3 pm.

4.  Any work that involves the interruption of service MUST be completed by a licensed and insured contractor, a copy of contractor’s license must be submitted with your service interruption request form.

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